Q: I'm crashing when using a PS4 Controller while playing KartRider: Drift.
A: We are aware of an issue where players using a PS4 controller on PC are crashing. We plan to address this issue prior to launch, and in the meantime please avoid using PS4 Controllers when playing on PC.
Q: Racer names sometimes appear strange during the game. ('PhysXPawn')
A: Sometimes the name of the racer whose game client crashed will appear as 'PhysXPawn' during the game. This is planned to be addressed prior to launch.
Q: Loading doesn't finish upon switching to another PC window.
A: Sometimes a match will fail to load if you switch to another program on your PC while the game is loading the level. We plan to address this issue prior to launch, but during the Closed Beta please do not Alt-Tab away when loading into a match.
Q: UI elements may overlap after changing the language in-game.
A: When changing the client's language in tabs other than the Lobby, sometimes UI elements and text will overlap and display incorrectly. We plan to address this issue prior to launch, but during the Closed Beta please restart the game if this happens to you.
Q: In Item Mode, the Lightning item's effect doesn't show.
A: When a player is hit by the Lightning effect during Item Mode, sometimes the hit effect doesn't properly display. This is a known issue, and we plan to resolve it prior to launch.
Q: Voice chat is muted on Xbox.
A: Sometimes voice chat becomes muted when Racers playing on Xbox form a party. This is a known issue, and we plan to resolve it prior to launch. If this occurs during the Closed Beta, try disbanding and then re-forming your party again.
Q: I can't move during or at the start of a race.
A: Sometimes there's an error where the Accelerate/Reverse keys will not work, either immediately after a match loads or as a result of a framerate hitch. This is a known issue that can be resolved by restarting the KartRider: Drift client, and we plan to resolve this issue prior to launch.
Q: EXP isn't earned after a race ends.
A: You can level up by earning EXP in a matched game (EXP cannot be earned in custom races), but it is not being displayed properly in the post-match UI. This is a known issue, and we plan to resolve it prior to launch.
Q: When I connect to KartRider: Drift on Xbox, a page asks whether I want to link it to a Nexon account. What is this "linking to Nexon account"?
A: KartRider: Drift supports a feature where you can connect your Xbox to your Nexon account.
If you link your Xbox Live account and Nexon account, your gameplay record is shared with other platforms linked to your Nexon account. As an additional feature, you can make friends and play with people on other platforms, and you will remain friends with them on both PC and Xbox.
Q: I started the game without "linking to Nexon account" on Xbox. Is there a way to link to a Nexon account?
A: Unfortunately, this feature isn't provided for this Closed Beta, but we do plan to support it upon the official launch.
Q: I entered the Racer name in the search window to add a friend, but the result is that name doesn't exist. Is this a bug?
A: In order to add a friend through the search window, both the person sending the friend request and the person receiving the friend request need to link to a Nexon account.
Also, you need to search by the Racer name (the nickname when connecting from a PC) of the person you're sending a friend request. Xbox Live's GamerTag search is not supported. If you want to add friends between Xbox Live people, please use Xbox Live's friend system.
Q: What is the Custom Race Key?
A: A Custom Race Key is a 6-digit password to enter a custom race made by another player. The password is randomly generated, and displayed on the Custom Race lobby in the bottom-left corner of the screen
Q: I heard there's a feature where you can add friends by entering their Nexon Tag. Where can you find the Nexon Tag?
A: When you open the Friends window, below [Party]'s Racer name (GamerTag for Xbox) you will find the Nexon Tag that appears as a name, followed by a # and a series of numbers. Enter the Nexon Tag of the person you want to be friends with to send a simple friend request. Nexon Tag is only available if your account is linked to a Nexon account.
Q: After choosing the decal shape in Wraps, the decal doesn't appear on the kart. Is this a bug?
A: Some portions of the kart, most notably the wheels and driver's seat, cannot have decals applied to them (see the screenshot below, where the yellow rectangular decal fails to appear on portions of the kart). If you do not see the decal at first, try to change its position or increase its size to see it.
Q: How is Premium Lane unlocked?
A: The Premium Lane can be unlocked from the Racing Pass screen. This can be done for free during the Closed Beta.
Q: How do you increase the Premium Lane tier?
A: The Premium Lane tier can be increased by collecting trophies via completing Daily or Premium Challenges.
Q: How are Premium Challenges made available?
A: Premium Challenges are available upon unlocking the Premium Lane, making 7 weekly premium missions available.
Q: When are the Daily Challenges reset?
A: Daily Challenges reset every day at 12:00 AM UTC (5:00 PM PDT / 2:00 AM CEST / 10:00 AM AEST).
Q: Why are we doing another Closed Beta?
A: It's been a fair bit of time since the Closed Beta back in December 2019, and we've been working hard (even from home) to improve KartRider: Drift by taking your feedback and our own data into account. We want to make sure that all the changes that we're making have had the desired impact, and the best way of doing that is letting you try it all out for yourselves and let us know what you think!
Q: Who can join and play the Closed Beta?
A: Anyone that has, or can create, a Nexon account and is in one of the countries noted in the Service Regions article can apply to join the Closed Beta. Those that already signed up for the Closed Beta in December will automatically be included in this Closed Beta.
Please keep in mind that the list of supported service regions may change before the release of KartRider: Drift in 2020, and that, for technical reasons, some nations are playable on PC but not on Xbox One.
Q: How will invitations work?
A: Players that are selected to join the Closed Beta will be sent an email announcing that they have been invited, along with codes that will unlock the title on all three platforms along with links to where to redeem those codes.
Q: Am I still locked to one platform?
A: No! In the first Closed Beta, we had restricted players to a single platform of their choice (Steam, Nexon Launcher or Xbox One). For this round of the Closed Beta, all participants will be given keys to all three currently supported platforms, so that they can play where they wish!
Q: What are the system requirements?
A: We recommend that PC players have at least the below specs. Computers that do not meet the recommended specs may cause latency issues for the match as a whole, and we will be working to improve upon this situation as KartRider: Drift approaches its official release.
- OS: Windows 7 or above (64-bit)
- Processor: Intel i5 Quadcore CPU or above
- Memory: 8 GB or above
- Graphics: Geforce GTX 760 or above (64-bit)
- Hard Drive: 30 GB of free space
We are also releasing a special program to help you make sure that your system can join in at full strength, as well as helping us get a good idea of what sort of systems everyone interested in KartRider: Drift has.
You can check your specs and help us out by using the Nexon PC Checker here!
Please note: Participation and results from the Nexon PC Checker will not influence your selection in the Closed Beta, and any information gathered will be anonymized and only used internally.
Q: What new tracks, karts, and characters will the Closed Beta contain?
A: In addition to improving KartRider: Drift with your feedback, we're also adding more to this beta including new character skins, new tracks, new karts, our fourth character Diz and more!
Q: Can I capture video and/or stream gameplay from the Closed Beta?
A: Absolutely! Record it, stream it, get screen grabs and show off your times to your friends, whatever you want! Feel free to hop on the official KartRider: Drift Discord's #fanart-and-screenshots and #livestreams-and-videos channels to show them off with your fellow racers!
Q: Where can I provide feedback on the Closed Beta?
A: You’ll be able to provide feedback in the official KartRider: Drift Discord, as well as on the official KartRider: Drift forums once the Closed Beta begins. We’ll also send out an email survey afterwards for additional thoughts.
Q: When I connect to KartRider: Drift on Xbox, a page asks whether I want to link it to a Nexon account. What does "link to Nexon account" mean?
A: KartRider: Drift supports a feature where you can connect to various platforms with just one Nexon account. If you link your Xbox Live account and Nexon account, your gameplay record is shared with other platforms linked to your Nexon account. As an additional feature, you can make friends and play with people on other platforms.
Q: I started the game without "linking to Nexon account" on Xbox. Is there a way to link to a Nexon account later?
A: Unfortunately, this feature isn't provided for Closed Beta. It will be supported when the game goes into official service.
Q: I entered the Racer name in the search window to add a friend, but the result is that the name doesn't exist. Is this a bug?
A: In order to add a friend through the search window, both the player sending the friend request and the player receiving the friend request need to link to a Nexon account. Also, you need to search by the Racer name (the nickname when connecting from a PC) of the player to whom you're sending a friend request. Xbox Live's GamerTag search is not supported. If you want to add friends between Xbox Live players, please use Xbox Live's friend system.
XBOX ACCOUNT LINKING
KartRider: Drift supports multi-platform gameplay, on Xbox, Steam and Nexon Launcher, through the use of your Nexon account. Once you have linked your Xbox account with your Nexon account, your gameplay records, items, and stats will be archived on all other platforms. In addition, players that have linked their Xbox and Nexon accounts will be able to friend each other and race together regardless of their preferred platform!
If you do not wish to link your Nexon account to your Xbox account, you can still enjoy the game but should note the following:
- By playing on an Xbox account that has not been linked to a Nexon account, you will not be able to see your in-game information on other platforms such as Steam and/or Nexon Launcher.
- For players with two separate accounts (one on Xbox without a Nexon account link, and one Nexon account), if you ever decide to link up these two separate accounts, your game data on your Xbox account will be reset because the data on your Nexon account will overwrite your initial Xbox gameplay data.
- If you have an Xbox account that has been linked to your Nexon account, you will be able to access all of your gameplay data when you play KartRider: Drift through Nexon Launcher or Steam (available when the game is officially launched).
Please note that ALL game data and account progress will be wiped once the Closed Beta ends.